Privacy

What Information Is Collected ?

Information you provide in support of your ETA application is processed to enable the ETA to be issued to you and then stored by the Australian Government so you can use the ETA to travel to Australia, but your credit card data is not retained after the application has been processed.

Are there Other Ways of Getting an ETA ?

If you do not wish to use the Internet to obtain your ETA, there are other ways of applying for an ETA or determining your visa status. You may attend your local Australian Embassy Office. This process may take up to 6 weeks and cost significantly more than using an online service such as this one.

Australian Privacy Laws

Your privacy is very important to us. We treat personal information as confidential. Information received by us is protected from unauthorised disclosure by virtue of the Privacy Act 1988, and the Privacy Amendment (Private Sector) Act 2000. A breach of these laws makes an employee liable to a criminal and/or civil penalty.

Your personal information will not be disclosed unless the law permits it and only as required by law, or you give your permission.

What is HTTPS?

Whenever this site requests personal information, it uses a protocol, HyperText Transport Protocol Secure (HTTPS), under which the data is encrypted before transmission from your browser to the web site. Your browser must support this secure protocol for you to be able to use this website to obtain an ETA.

Privacy Act

We are committed to protecting the privacy of our clients and website visitors and we operate in full compliance with the National Privacy Principles contained in the Privacy Act 1988 (Cth) ('Privacy Act') with regard to how we gather and handle information about you.

We want to provide you with a safe and secure user experience. We will use our best efforts to ensure that the information you submit to us remains private, and is used only for the purposes pertaining to your visa application or associated requested information sort by you.

General Information Disclosure

We do not and will never disclose your personal information that you provide, such as your name, address, e-mail address, telephone, number, etc, to any outside parties without your permission, unless it is necessary for us to do so in order to carry out our service to you or otherwise as required by law.

Privacy commitment changes

If at any time we change our privacy commitment, we will post those changes within this section of our web site, so that you will always know what information we gather and how we might use it.